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Delivery Information
3 Hour Delivery
1) Free Delivery within 3 hours
2) Available for all the locations of Switzerland
3) About 3 Hour Delivery
When
All orders processed on Mon-Sat: 10 am to 5 pm, except national and local holidays.
How
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Select “3 Hour Delivery” as your shipping method and checkout.
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Payment will be made before your delivery. Payment on the invoice, bank transfer, and cash on delivery is not available for 3 Hour Delivery.
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Make sure that you can be at home or at your work for the coming 3 hours and sign for the watch.
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3 Hour Delivery orders made outside of the delivery hour (Mon-Sat: 10 am to 5 pm, except national and local holidays), will be delivered the next working day or on the next open 3 Hour Delivery window.
Return
Please find detailed information on Returns & Credit Notes.
Questions & Help
Find more information on our FAQs session or reach us at [email protected] for any questions you may have.
If your request is urgent, please call us at +41 41 277 10 50 (Mon-Sat: 10 am to 6 pm, Sat: 10 am to 5 pm, except national and local holidays).
Important to Know
We will try our best to guarantee you a flash delivery! However, if for any unanticipated reason we are unable to deliver within 3 hours or the delivery is delayed, we kindly request your understanding and please acknowledge that it would not be a reason for a claim for compensation.
Other delivery methods to addresses in Switzerland and Liechtenstein
Watches up to CHF 10‘000.-
1) Free Click & collect (selected watches - buy online, collect the watch in one of the following boutiques):
- Les Ambassadeurs Geneva
- Les Ambassadeurs Zurich
- Les Ambassadeurs Lucerne
- Watches of Switzerland Interlaken
2) Free delivery per Post
Watches more than CHF 10’000.-
1) Free Click & collect (selected watches - buy online, collect the watch in one of the following boutiques):
- Les Ambassadeurs Geneva
- Les Ambassadeurs Zurich
- Les Ambassadeurs Lucerne
- Watches of Switzerland Interlaken
2) Free delivery per Secure Post