Delivery Information

3 Hour Delivery

1) Free Delivery within 3 hours

2) Available for all the locations of Switzerland

3) About 3 Hour Delivery

When

All orders processed on Mon-Sat: 10 am to 5 pm, except national and local holidays.

How

Select “3 Hour Delivery” as your shipping method and checkout.
Payment will be made before your delivery. Payment on the invoice, bank transfer, and cash on delivery is not available for 3 Hour Delivery.
Make sure that you can be at home or at your work for the coming 3 hours and sign for the watch.
3 Hour Delivery orders made outside of the delivery hour (Mon-Sat: 10 am to 5 pm, except national and local holidays), will be delivered the next working day or on the next open 3 Hour Delivery window.

Return

Please find detailed information on Returns & Credit Notes.

Questions & Help

Find more information on our FAQs session or reach us at [email protected] for any questions you may have.

If your request is urgent, please call us at +41 41 277 10 50 (Mon-Fri: 10 am to 6 pm, Sat: 10 am to 5 pm, Sun: 10 am to 4 pm, except national and local holidays).

Important to Know

We will try our best to guarantee you a flash delivery! However, if for any unanticipated reason we are unable to deliver within 3 hours or the delivery is delayed, we kindly request your understanding and please acknowledge that it would not be a reason for a claim for compensation.

Other delivery methods to addresses in Switzerland and Liechtenstein

Watches up to CHF 10‘000.-

1) Free Click & collect (selected watches - buy online, collect the watch in one of the following boutiques):

Les Ambassadeurs Geneva
Les Ambassadeurs Zurich
Les Ambassadeurs Lucerne

2) Free delivery per Post

Watches more than CHF 10’000.-

1) Free Click & collect (selected watches - buy online, collect the watch in one of the following boutiques):

Les Ambassadeurs Geneva
Les Ambassadeurs Zurich
Les Ambassadeurs Lucerne

2) Free delivery per Secure Post